Contact Lexington Heating and Air
The reasons people pick up the phone are usually specific: a furnace that quit at 6 a.m. with the windchill at 12°F, a condenser refusing to start on a 94°F July Saturday, a humidity problem that’s been bothering the upstairs all summer, or a planned upgrade before the next season hits. Whichever it is, the path from problem to solution starts here. Lexington Heating and Air serves homeowners and businesses across Lexington and all of Fayette County from a shop on Cassidy Ave. Call, email, fill out a form, or come by — a member of our local team will help you figure out the next step.
How to Reach Us
- Phone: (859) 215-5241 — the fastest way to schedule service or get an answer to a quick question.
- Email: [add business email before publishing]
- Address: 343 Cassidy Ave, Lexington, KY 40502
What to Have Ready When You Call
A two-minute call goes farther when you have a few specifics on hand. We use them to route the right technician with the right parts, which often saves a return visit.
- The system. Furnace, air conditioner, heat pump, boiler, ductless mini-split, or something else.
- The symptom. No heat, no cooling, short-cycling, ice on the lines, unusual noise, a smell, a leak, a thermostat that won’t respond, or rising bills with no change in use.
- The age, if you know it. A 22-year-old furnace and a 4-year-old furnace lead to very different conversations.
- Your address or neighborhood. Ashland Park to Hamburg, Nicholasville to Georgetown — it helps us plan the visit window.
- The best phone number and time to reach you back.
[If you embed a WordPress contact form plugin here, keep it short — name, phone, email, address, and a message box. Long forms get fewer completions than short ones, and a phone callback closes faster than form replies in HVAC.]
Office Hours
- Office Staff: Monday – Friday, 8:00 AM – 5:00 PM. [Confirm actual hours before publishing.]
- Emergency Service: [Confirm whether you offer 24/7 or after-hours emergency response, and any associated fees. State a clear answer here — this is one of the highest-intent questions a no-heat or no-cool customer asks.]
- Closed: Weekends and major holidays. [Adjust to match your actual schedule.]
Our Service Area
From the shop on Cassidy Ave, just east of downtown Lexington, we cover:
- Lexington & Fayette County — Ashland Park, Chevy Chase, Kenwick, Hamburg, Andover, Beaumont, Tates Creek, Gardenside, Masterson Station, and the central core.
- Nicholasville — Jessamine County, just south on US 27.
- Versailles — Woodford County, to the west along US 60.
- Georgetown — Scott County, to the north on I-75.
- Wilmore & Midway — smaller communities within easy reach of our central base.
Find Us
Our office sits at 343 Cassidy Ave, Lexington, KY 40502 — roughly a mile and a half east of the New Circle Road / Richmond Road corner, and minutes from the Ashland Park, Chevy Chase, and Kenwick neighborhoods we serve most. [Embed your Google Map here. Share link: https://maps.app.goo.gl/A5Xaq9qnqgMLuCxRA]
Frequently Asked Questions
- What’s the fastest way to reach Lexington Heating and Air?
- Calling (859) 215-5241 is the quickest way to schedule service, request an estimate, or get an answer. We answer phones during office hours and return missed calls promptly. Email works well for non-urgent inquiries once listed; a phone call is faster when something is broken.
- Do you offer emergency or after-hours service?
- [Confirm your emergency availability before publishing. If you offer 24/7 or after-hours response, state it clearly along with how to reach the emergency line and any after-hours pricing.]
- What areas do you serve?
- All of Lexington and Fayette County, plus the surrounding communities of Nicholasville, Versailles, Georgetown, Wilmore, and Midway. Our Cassidy Ave location keeps us close to most central-Lexington neighborhoods, which keeps arrival windows reasonable.
- What should I have ready when I call?
- The type of system, the symptom you’re seeing, the unit’s approximate age if you know it, your address or neighborhood, and the best number to reach you. That lets us send the right technician with the right parts and reduces the chance of a return visit.
- Can I get an estimate before committing to work?
- Yes. Reach out to discuss your project or schedule an assessment. We price in daylight — equipment, labor, permit fees, and refrigerant broken out separately — so you know what you’re agreeing to before any tools come out of the truck.
Get in Touch Today
Whether the next step is a quick repair, a seasonal tune-up, or a full system upgrade, the path forward starts with a call or message. We answer phones during office hours and return missed calls the same day.
- Phone: (859) 215-5241
- Address: 343 Cassidy Ave, Lexington, KY 40502
- Email: [add business email before publishing]